MaximalBet Casino Terms and Conditions

These Terms and Conditions explain the rules for using MaximalBet Casino’s platform and the services available through your account. They set out the relationship between you and us: by registering, accessing or using the platform, you agree to follow these terms and any applicable promotion rules. Please read them before using your account.

Account responsibilities

You are responsible for keeping your login details confidential and for activity carried out through your account. Keep your account information accurate and up to date, and contact our support team if you believe someone else has accessed your account. An account is for the registered user only and must not be transferred, shared or used on another person’s behalf.

We may ask you to verify your identity, residential address and ownership of a payment method. Address documents should have been issued within the previous 90 days. We may request further information, including before processing a withdrawal, even if you have completed verification previously. You must provide clear and accurate documents and cooperate with reasonable verification checks.

Eligibility requirements

You must be at least 18 years old and legally permitted to use the platform where you are located. You must not create or use an account if you do not meet these requirements. We may restrict access or suspend an account where we cannot confirm eligibility or account details.

Acceptable platform use

Use the platform only for lawful personal activity and in line with these terms. Do not use another person’s payment method without permission, provide false information, interfere with the platform, or attempt to exploit errors or technical faults. You must not use the service for fraud, money laundering or any other unlawful purpose.

We may review account activity where we have a reasonable concern about these rules. Depending on the circumstances, we may limit account functions, delay activity while checks are completed, suspend an account or close it. We may also cancel relevant transactions or promotional benefits where permitted by these terms.

Bonuses and promotions

Each promotion is subject to its own terms, including any eligibility conditions, expiry period, wagering requirement and game contribution rules. Unless a promotion states otherwise, the standard wagering requirement is 30 times the deposit and bonus amount. Cash funds are used before bonus funds, and bonus-related winnings are credited to the bonus balance while a bonus is active. A withdrawal request made before wagering is complete may cancel the bonus and associated winnings. Please check the terms shown for an offer before opting in or using it.

Deposits and withdrawals

Deposits and withdrawals are subject to payment-provider requirements and any account checks. At least one deposit is required before a withdrawal, and each deposit must be wagered at least once before it can be withdrawn. Where possible, withdrawals are returned to the method used for the deposit. Withdrawal requests are processed Monday to Friday and may remain pending for up to 48 hours. Bank transfers can take three to ten banking days. Bank charges or cryptocurrency network fees may apply.

Disputes and account queries

If you have a question about your account, a transaction or our application of these terms, contact support through the available channels. We will review the information provided and may ask for further details to investigate. Please include relevant transaction or account information, but do not send your password.

Updates to these terms

We may update these terms to reflect changes to the platform, our processes or applicable requirements. The current version will be made available on the platform. Please review it periodically. If you continue to use your account after updated terms take effect, that use will be subject to the revised terms.