MaximalBet Casino Bonus Policy: Key Conditions

This page sets out the casino bonus-terms that apply to promotions run on our platform and explains how individual offer rules interact with these general conditions. Where a promotion includes its own verified terms, those specific terms take priority over the general rules below.

Key Bonus Conditions

• Eligibility: Account in good standing; identity and payment checks may be required.
• Minimum qualifying deposit: Not specified - varies by promotion; check the specific offer.
• Wagering: Default 30× applies unless an individual promotion states otherwise. Wagering base: deposit plus bonus unless the promotion specifies a different calculation.
• Maximum permitted bet during wagering: Not specified for general offers; see the specific promotion.
• Expiry: Promotion-specific; unused bonus credits can expire after 30 days. Coin Shop rewards must be activated and used within seven days.
• Maximum cashout: Varies by promotion; Coin Shop conversions are capped at five times the bonus amount.

Eligibility and Participation

To claim or use a bonus you must hold an active account in good standing and, when requested, complete identity and payment-ownership verification. Proof of address documents must normally be dated within the previous 90 days. At least one deposit is required before a withdrawal, and each deposit must be wagered at least once before it becomes withdrawable. Additional verification may be requested at any time before a withdrawal.

Conditions for Individual Promotions

Welcome and deposit bonuses

Published welcome options include three deposit-match structures: a 400% match with 200 free spins, a 300% match with 100 free spins, and a 200% match with 200 free spins. Qualifying deposit amounts, any promo codes and exact availability are stated on the promotion at time of claim. Where a promotional code is required, it must be entered before play begins. Standard wagering for these offers is the default 30× unless the specific offer states otherwise. Winnings from promotional free spins normally follow the stated wagering and expiry rules for that promotion.

Free spins

Free-spin allocations are listed with each free-spin promotion. Free-spin winnings are credited to the bonus balance and are subject to the promotion’s wagering requirement unless the promotion explicitly states otherwise. Free-spin expiry and activation deadlines are set per promotion.

Coin Shop and loyalty rewards

Coins accrue through wagering, deposits and qualifying tournament positions. Coins can be exchanged in the Coin Shop for bonuses, free spins and merchandise. Coin Shop bonuses carry a 25× wagering requirement, must be activated and used within seven days and have a maximum conversion to cash equal to five times the bonus amount.

Reloads, cashback and other recurring offers

Ongoing promotions such as tournaments, refreshed bonuses and other reload offers are governed by their individual terms. Where a promotion differs from the general rules above it will state the applicable wagering, expiry and any caps. Check the promotion page for qualifying deposit, promo code (if any) and expiry details.

Wagering Requirements and Balance Rules

The default wagering multiplier is 30× applied to the published wagering base unless an individual promotion specifies a different multiplier. The published calculation basis is deposit plus bonus. Cash (real) funds are used before any bonus funds when you play. A withdrawal request made before the wagering requirement is fully met will cancel the active bonus and any associated bonus winnings. Maximum bet limits during wagering are set per promotion where applicable; if no limit is stated in a promotion the maximum permitted bet is not specified in the general terms.

Example: If a promotion states 30× wagering and the wagering base is the deposit plus bonus, the amount to wager equals 30 × (deposit + bonus).

Game Contributions and Exclusions

Different game types contribute at different rates toward wagering requirements. The following contribution rates apply where verified by the promotion:

Where a promotion supplies a specific exclusion list by provider or title that list takes precedence. Games that contribute 0% still appear as eligible games unless a promotion explicitly prohibits playing them while a bonus is active.

Bonus Expiry and Cancellation

Activation, play and wagering deadlines are set per promotion. Deposit bonuses and free spins each carry promotion-specific expiry dates. Unused bonus credits may expire after 30 days from allocation. Coin Shop rewards must be activated and used within seven days of redemption. If a bonus expires or is cancelled, any remaining bonus balance and related winnings that are subject to unmet wagering will be removed in accordance with the promotion’s terms. A withdrawal request placed before completing wagering cancels the active bonus and any associated bonus winnings.

Withdrawals and Maximum Cashout

To convert bonus winnings into withdrawable cash you must meet the stated wagering requirements and any other conditions set by the promotion. Coin Shop bonuses have a maximum cash conversion equal to five times the issued bonus amount. Other promotions may include a maximum payout cap; if a promotion includes such a cap it will be stated in that promotion’s terms. Verification (identity, address and payment ownership) may be required before processing withdrawals. At least one deposit is required before a withdrawal and each deposit must generally be wagered once before it becomes withdrawable. Withdrawals are processed on business days and may be subject to the casino’s standard banking times and network fees.

Restricted Conduct and Complaints

Placing a withdrawal before meeting required wagering will result in the active bonus and related winnings being cancelled. Abuse of promotions, duplication of accounts and other unfair play may be subject to action where proven under the casino’s full terms. For support or to raise a complaint about a bonus, contact live chat (available 24/7) or email [email protected]. The support team will address verified disputes in line with the applicable promotion rules.