Privacy Statement
This Privacy Policy explains how we at MaximalBet Casino collect, use and protect the personal information you provide when you create an account, place bets or use our online casino and sportsbook services. We are committed to protecting your privacy and describe below the types of information we collect, how we use it, who we may share it with and the choices available to you.
Types of data we collect
Personal data
When you register an account we collect personal data such as your name, date of birth, contact details, address and proof of identity. We may also collect payment information where necessary to process deposits and withdrawals.
Technical data
We record technical information about your device and connection - for example IP address, browser type, operating system, device identifiers and log data. This helps us run and secure the platform and provide a consistent service on mobile and desktop.
Transactional and activity data
We keep records of account activity, wagers, game play, transaction history, bonuses claimed and loyalty activity. This information is used for account management, payments, responsible gambling checks and fraud prevention.
How we use your information
We use personal and technical data to operate your account, process payments, respond to queries and provide the services you request. Transactional data is used to verify payments, calculate balances and produce account statements. We also use aggregated data for service improvement, analytics and to detect suspicious activity. Where required, we may contact you about account security, important service updates or changes to this policy.
Data protection and storage
We take reasonable steps to protect your information against unauthorised access, loss or misuse. This includes encryption of sensitive data in transit and where appropriate in storage, access controls and regular security reviews. We retain personal data for as long as is necessary to provide the service, meet legal obligations and to resolve disputes.
Cookies and tracking technologies
We use cookies and similar technologies to remember your preferences, support login sessions, deliver personalised content and measure site performance. Some cookies are essential for the service to work, while others support analytics or marketing. You can manage cookie settings in your browser, though disabling certain cookies may affect site functionality.
Your rights
You have rights in relation to your personal data, including the right to access, correct or restrict processing of your information. You may also object to certain processing activities and request a copy of your data in a commonly used format where applicable.
Access, correction and deletion of data
To request access to, correction of or deletion of your personal data, contact our support team. We will respond to verifiable requests and may need to retain certain information for legal or regulatory reasons or to complete outstanding transactions.
Information sharing and third parties
We may share data with service providers who perform services on our behalf, such as payment processors, identity verification services, analytics providers and fraud prevention partners. We require these providers to protect personal data and use it only for the services they deliver. We may also disclose information where required by law or to protect the security of our platform.
Privacy policy updates
We may update this policy from time to time. Any material changes will be posted on our site and, where appropriate, notified to you. Please review this page periodically to stay informed about how we handle your personal information.