Responsible Gambling at MaximalBet Casino
We are committed to safer gambling and to keeping play controlled and responsible. We aim to protect players by providing clear tools, sensible limits and easy access to support. If you have concerns about your play we encourage you to use our controls and seek help without delay.
Player protection principles
We put player safety first by promoting informed decisions, preventing underage play and offering simple controls to manage activity. We treat requests for help seriously and act quickly to restrict accounts when needed. Our approach balances access to entertainment with measures that reduce harm.
Activity-control tools
We provide a set of practical controls you can use at any time from your account settings:
- Deposit limits - set daily, weekly or monthly caps on how much you add to your account.
- Loss limits - choose a maximum net loss over a defined period to control spend.
- Stake limits - restrict the maximum stake per game or bet.
- Session time limits and reality checks - set maximum session lengths and receive regular reminders.
- Account breaks - short cooling-off periods you can apply immediately.
Deposit limits
You can set deposit limits to manage how much you place into your account. Limits are available on a daily, weekly and monthly basis. Requests to reduce limits take effect immediately; increases may be subject to a short waiting period to encourage considered choices.
Loss limits
Loss limits let you cap net losses over selected timeframes. Use these limits to keep play within a planned budget. If you reach a loss limit you will be prevented from further play until the limit period resets or you choose a different limit under our change policy.
Time limits and session controls
Set session lengths or activate pop-up reminders so you stay aware of time spent playing. Session controls can be used alongside reality checks and automatic log-outs to help you pause or stop play when you want to.
Self-exclusion
If you need a longer break you can self-exclude. Self-exclusion options include temporary breaks and longer exclusions. The minimum self-exclusion period is six months. During self-exclusion we will restrict access to the account and stop marketing communications where possible.
Signs of problematic behaviour
Watch for warning signs such as:
- Chasing losses or trying to win back money.
- Spending more time or money than intended.
- Neglecting work, family or other responsibilities.
- Hiding activity or lying about play to others.
Tips for maintaining control
Set limits before you play, stick to a budget, use session reminders and avoid gambling when stressed or upset. Consider removing saved payment details and use deposit or loss caps to reduce impulse decisions.
Professional help and support organisations
If gambling is causing you harm there is help available. Consider contacting GamStop to restrict access across participating sites. Organisations such as GamCare and Gambling Therapy offer advice and counselling. If you are in immediate emotional crisis contact your local emergency services or a crisis helpline.